To accomplish something in a cutthroat business environment, it is of the essence to have the necessary tools to vie. KPO WORKSHOPS has a series of seminars and workshops aimed at increasing the competitiveness of the organizations / professionals in the country.

KPO CONSULTANTS is proud to present the KPO WORKSHOPS, a forum of focused, knowledge-sharing events. These events will be held all around the nation and will address some of the most critical issues of the Indian Legal Process Outsourcing (LPO) & Finance Process Outsourcing (FPO) industry. KPO WORKSHOPS attracts high profile speakers from a broad spectrum of backgrounds.  They feature speakers from domestic KPO (LPO & FPO) companies, international organizations, quality and security experts, lawyers from Supreme Court, international arbitration, government & business including Cyber law stream. Our equally distinguished audiences include lawyers, business executives, consultants, company secretaries, chartered accountants, government officials, BPO/KPO executives and students from professional communities. Our goal is to provide information in its full context so that you have a more comprehensive understanding of issues as they arise.

BRIEF ABOUT LPO SECTOR

With its well trained and competent workforce, India as an LPO destination shows a promising potential in the times to come. Several international law firms, corporate bodies, publishing houses, research firms and even government agencies are outsourcing their legal work to India due to the advantages in terms of quality, efficiency and affordability.

NASSCOM has estimated that only 2-3% of the total market potential of US $ 3-4 billion has been tapped so far, which is indicative of the huge growth potential and opportunities in the sector. In accordance with Forrester Research, Indian LPO industry would require around 79000 professionals to be engaged in the years ahead. At the same time, there are certain issues such as confidentiality, conflict of interest; restrictions on allowing foreign law firms to practice in India etc which need to be kept in mind while venturing into the business of LPO or even joining the LPO companies in the capacity of employee.

BRIEF ABOUT FPO SECTOR

According to several analysts, F&A Business Process Outsourcing (F&A BPO) is projected to have a yearly growth rate over 8% by 2008 and Financial Services firms are leading the way. Within F&A, insurers and retail banks are exploring back-office financial processes as well as looking further up the value chain to core business processes. At the heart of F&A BPO programs are the high volume, repeatable processes such as Accounts Receivables, Accounts Payables, Collections & Billing. But they represent only a portion of the process range that can be outsourced. Full-scope BPO could include core processes for both banks and insurers such as Treasury Back-office services, General Ledger, Tax Computation and Filing, among others.

What will you learn?

*Market Potential of the legal process outsourcing (LPO) industry * Focus on current trends and potential of LPO industry in India * Nature and type of work outsourced to India * Nature and level of expertise required in domestic and foreign laws * Best practices to be followed to serve the foreign clients * Requirement of Collaborative Commerce Model * Marketing and Procurement of clients from USA and UK markets * The constraints / pitfalls that one should be aware of * Factors to be kept in mind while preparing a strategy to join the LPO company * Factors to be kept in mind while preparing a strategy to set up LPO Business * Marketing and selling tactics * What is blogging and why should the rest of us care? * Privacy and security issues for LPO working*Complying with the legal norms in foreign countries * Ethical issues for lawyers involved with LPO industry.